Collectorium
Contact
Support for your account and listings, alongside business, partnership and formal contact channels.
Document version: 2026-10-08.1
Collectorium support
Let’s work it out.
Write to us about your account, listings or Collectorium services. Email is also available when you cannot sign in.
Email supportsupport@collectorium.coThe button opens your email app. If nothing opens, copy the address and write from your preferred email service.
Help us understand the issue
- Describe the task and the exact error you saw.
- Include the page or listing link, approximate time and your device.
- For a payment issue, include an order reference if available; hide sensitive information.
Never send passwords, verification codes, recovery links or full card details. Hide unrelated personal information in screenshots.
Partnerships and formal requests
Use our contact address for partnerships, business enquiries, legal notices and privacy requests.
Account and listing support
Email support@collectorium.co for account access, listing preparation, photo upload, membership and payment issues. This address is also available when you cannot sign in. Include the relevant link, error and approximate time; never send passwords, verification codes or full card details.
Business
Muhammet Emre Aydın · Collectorium · Sole proprietorship in Türkiye. Tax office: Gaziosmanpaşa Vergi Dairesi. Business address: Yıldıztabya Mahallesi, Bedir Sokak No: 48, Gaziosmanpaşa / İstanbul, Türkiye. Email: contact@collectorium.co.
Business contact channel
Use contact@collectorium.co for enquiries. A dedicated business telephone is being prepared. The applicable registration/tax identifier and any applicable registered email/professional registration details will also be completed before paid service activation.
Formal requests and privacy
Contract, legal-notice and privacy correspondence may be directed to contact@collectorium.co or Yıldıztabya Mahallesi, Bedir Sokak No: 48, Gaziosmanpaşa / İstanbul, Türkiye. Operator: Muhammet Emre Aydın; tax office: Gaziosmanpaşa Vergi Dairesi. Never send passwords, authentication codes or complete card details. Include enough information to identify your request; statutory rights are not conditional on citing a legal provision.
Include the order reference for service/refund requests or listing URL for content reports. Do not send passwords, authentication codes or full card details.
Payment service status
iyzico is Collectorium's authorized web payment provider for eligible memberships and explicitly approved digital listing-presentation services. When checkout is shown, the order-specific service, term, market, currency, applicable tax, total, renewal, cancellation/withdrawal and refund information is presented. Digital-service refund requests are assessed against the payment record, service status, provider records and mandatory law; a request alone is not an approved refund.