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Prepare a privacy request safely

Understand access, correction, deletion and objection without oversharing identity data.

Choose the right request

Account closure, marketing opt-out, subscription cancellation, content appeal and privacy access/deletion are separate. Choose the outcome you actually need.

Use minimum verification

Use the signed-in account when possible. Never send a password, authentication code, full card number or unnecessary government ID. Additional proof should be requested only when proportionate.

Immediate or scheduled account deletion

Immediate deletion and optional scheduled deletion are separate choices. When scheduling is available, it suspends ordinary account access now and gives 30 days to cancel. Secure deletion status shows the exact server cancellation cutoff in your time zone. That date is the earliest permanent execution may start, not a promise that all erasure finishes then. A completed or already accepted immediate deletion does not gain a cancellation window.

Check or cancel a scheduled request

Sign in afresh to the same account through secure deletion status. Signing in or refreshing a session never cancels deletion. Explicitly choose to keep the account and wait for server confirmation; cancellation is available only before the server cutoff and permanent execution. After confirmed cancellation, start a new ordinary sign-in: previous sessions remain denied. If a schedule or cancellation response is lost, check status and retry the same request. Do not start another request or infer a new 30-day deadline.

Automatic processing, exceptions and subscriptions

Eligible ordinary accounts and empty seller accounts can be processed automatically. Substantive seller records, financial or historical obligations, unknown records and legal holds need a reviewed exception path; keep the request reference and contact support. Required records may remain restricted. Account deletion does not cancel subscriptions or Apple auto-renewal. Manage subscriptions separately through the billing or app-store account that owns the purchase.

Check the live route

The Privacy Request and Support pages state whether dedicated intake is active. Viewing guidance does not submit a request or start a legal deadline.

This article is practical guidance, not a binding agreement. Launch-market terms and policies require separate legal review.

Collectorium support

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