Sign in or recover account access
Use the safest route for password, email confirmation, OAuth and restricted-account problems.
Choose the matching route
Use password reset only for a password account. Complete email confirmation from the same browser flow when possible. If you used Google or Apple, choose that same provider instead of creating a second account.
Do not weaken security
Never share a password, one-time code or recovery link with support. Repeated failures may trigger a bounded anti-abuse check; waiting or completing the visible verification is safer than opening duplicate accounts.
Restriction is different
A feature restriction is not a password failure. Sign in first, then use the signed-in Trust path for the recorded reason and any eligible appeal.
This article is practical guidance, not a binding agreement. Launch-market terms and policies require separate legal review.